Healthcare Industry

About the Brand

The customer specializes in creating and delivering patient obligation communications for healthcare revenue cycle management.

Business Needs

• The customer was managing critical business data on-premises, which increased their capital and operating expenditure on physical infrastructure
• Needed a technology solution to support application scalability and disaster recovery
• Required a strategic technology partner to carry out dataset movement from on-premises to AWS
  
  

Business Solution proposed by Espire

Espire analysed the key business bottlenecks & suggested to move their key healthcare and non-healthcare applications to cloud

• Automatic deployment was implemented by using Azure DevOps (CI/CD)
• Designed workflow automation for reducing the dependence on manual efforts
• File sharing was facilitated through FSx (as soon as source files were available, they were immediately available on all servers on cloud)
• Implemented Infrastructure as a code (IAC) to remove the need for manual infrastructure design by leveraging YAML and JSON scripts
• Designed a 3-tier architecture to segregate Web (Internet), Application, and Database layers
• Upgraded Quadient-ICM from Version11 to 14 in AWS Cloud and successfully migrated all the workflows
• Implemented AWS WAF service to enhance security and deployed AWS S3 storage to ramp-up storage scalability with end-to-end encryption
• Used AWS workspaces to secure servers and deployed a transit gateway for seamlessly connecting with multiple Virtual Private Cloud (VPC)
• Consolidated 3 GMC servers (Inspire ICM, Inspire Processing, IPS) into 1 EC2 instance, eradicating the dependence on multiple servers
  
  

Business Benefits

• Significantly reduced CapEx and OpEx
• Reduced the dependence on manual efforts with workflow automation
• Improved application performance significantly and ensured high availability of critical healthcare applications and data
• Seamless access to files and data
• Improved customer experience with optimized processes
• Enhanced storage scalability
• Implemented both Greenfield & Brownfield deployments
• Improved data security with end-to-end encryption
  
  

Tools & Technologies

• AWS
• Microsoft Azure
• Windows Server
• .NET Framework
• .NET Core
• MS SQL Server
• Quadient
• BMC Helix Control-M