Events
Messagepoint Content Centricity 2020
27-28 February 2020 | JW Marriott Orlando, Great Lakes
Overview
With Messagepoint as the preferred CCM partner for the last 3 years, Espire has designed extremely robust and seamless content management solutions for brands and transformed their customer experience with personalized and dynamic content.
Key Takeaways
- Importance of AI-powered solutions to craft exceptional CX
- Improve content quality with Intelligent approaches
- Enable omnichannel customer journeys with Messagepoint
- Supercharge your CX with psychology of language
- Learn best practices for Content Synching and Versioning
- Latest trends in AI, digital transformation, & omni-channel communications
Presenters
Pravin Patel
Managing Director
EMEA & North America, Espire Infolabs
Pravin leads the European business operations for Espire with emphasis on developing and managing strategic accounts for the region. As a strong advocate of Customer Centric Solutions, he has been leading the UK/Europe region's initiatives to bring about exponential growth for Espire's Customer Communications and Digital Content Management business lines.
Sanjeev Banerjee
VP - Architecture and Services, APAC, Espire Infolabs
Sanjeev heads the solution delivery for APAC region with specific focus on Tertiary Education sector. Sanjeev has strong domain expertise in higher education sector and has been helping CIOs achieve full potential of their technology investments to drive student, staff and business experience. Sanjeev has over 30 years of experience in IT product and services industry