Key Industry Trends
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35% banks are scaling up their digital initiatives, versus an all-industries average of 30%. Banks are marginally ahead when it comes to refining their digital initiatives at 20% versus an average of 18%

According to a BI study, 97% of millennials indicated that they heavily use online or mobile banking, which helps them stay on top of their finances with personalised alerts for spends and bills

Customers are already speeding up the shift to digital banking. In the past year, the use of cash and cheques has eased, with about 20 to 40% of consumers report using significantly less cash

Banking industry is looking forward to deploying next stage unique and versatile digital journeys toward digitized processes and digital revenue
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In 2022, banks will be able to leverage Open Banking, Open Finance, and data-driven personalization to create hyper-personalized experiences for their customers.

35% banks are scaling up their digital initiatives, versus an all-industries average of 30%. Banks are marginally ahead when it comes to refining their digital initiatives at 20% versus an average of 18%

According to a BI study, 97% of millennials indicated that they heavily use online or mobile banking, which helps them stay on top of their finances with personalised alerts for spends and bills

Customers are already speeding up the shift to digital banking. In the past year, the use of cash and cheques has eased, with about 20 to 40% of consumers report using significantly less cash

Banking industry is looking forward to deploying next stage unique and versatile digital journeys toward digitized processes and digital revenue

In 2022, banks will be able to leverage Open Banking, Open Finance, and data-driven personalization to create hyper-personalized experiences for their customers.

35% banks are scaling up their digital initiatives, versus an all-industries average of 30%. Banks are marginally ahead when it comes to refining their digital initiatives at 20% versus an average of 18%

According to a BI study, 97% of millennials indicated that they heavily use online or mobile banking, which helps them stay on top of their finances with personalised alerts for spends and bills
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