Over 30% of public sectors will use multi-channel citizen engagement metrics to track quantity and quality of citizen participation in policy and budget decisions by 2024

By 2024, 75% of public sectors will have at least 3 enterprise-wide hyper-automation initiatives and 60% of AI and data analytics investments aim to directly impact real-time operational decisions and outcomes

95% of new IT investments made by public sector agencies will be made as a service solution by 2025 as "Digitization" could free up to $1 trillion annually in economic value worldwide, through improved cost and operational performance

By 2025, over 50% of public sector agencies will have modernized critical core legacy applications to improve resilience and agility

Over 30% of public sectors will use multi-channel citizen engagement metrics to track quantity and quality of citizen participation in policy and budget decisions by 2024

By 2024, 75% of public sectors will have at least 3 enterprise-wide hyper-automation initiatives and 60% of AI and data analytics investments aim to directly impact real-time operational decisions and outcomes