Press Release

Singapore - October 7, 2024 - Espire Infolabs today announced it has won a Sitecore Experience Award in the Best Use of Data to Connect the Experience category for its work with Synapxe on its website rebranding, while elevating their web digital experience through more effective content management and improved customer experience.

As Singapore's national health tech agency, Synapxe is committed to transforming public healthcare with intelligent technology solutions. Their goal is to enhance the health and well-being of millions by delivering seamless, innovative, and user-centric healthcare services.

Synapxe partnered with Espire Infolabs to develop their corporate website by leveraging the cutting-edge Sitecore XM (Managed Cloud). This partnership focused on enhancing customer experiences by ensuring seamless website content management, while delivering engaging digital interactions at every touchpoint. The result was not only improved operational efficiency but also a significantly more enriching and consistent experience for users.

Sitecore presents the awards to customers and their partners to celebrate innovative digital experience strategies leveraging the Sitecore digital experience platform (DXP), content operations solution, or commerce platform for business-impacting results. Winners are selected from across the globe in six categories, including Best Experience Transformation, Best Content Management Modernization, Best Use of Data to Connect the Experience, Best Commerce Experience, and Most Powerful Tech Stack Integration.

“It has been a privilege to partner with Synapxe, where we have continuously put our best foot forward for delivering excellence in Digital Experience Platforms (DXP) and Content Management Systems (CMS). At Espire, our commitment has always been to provide superior customer experiences, and this recognition from Sitecore reaffirms that dedication. I am proud that our Sitecore expertise played an important role in supporting Synapxe's rebranding journey, helping them deliver exceptional digital engagements by using Sitecore XM (Managed Cloud). This achievement is a testament to our innovative, data-driven approach that enhances customer engagement and operational efficiency. Congratulations to the Synapxe and Espire teams for their outstanding efforts in making this success possible.”- states Gautam Bhasin, CEO, Espire Infolabs

"On behalf of the entire Sitecore team, congratulations to winners of the 2024 Experience Awards,” said Kathie Johnson, Chief Marketing Officer at Sitecore. “Each one of them showcases the power of breakthrough digital experiences that serve customers and win business. We’re gratified to support the marketers, brand and content pros, and technologists and developers behind each of these successful initiatives."

Explore the Sitecore Experience Award finalists and category winners on Sitecore.com. Many of their stories will be presented at Sitecore Symposium from October 15-18.

Read the Winning story
Sitecore Experience Award page

About Espire

Espire Infolabs is a Digital Transformation and Total Experience (TX) Solutions provider with a Cross-Enterprise approach to deliver future-ready services that are resilient to market disruptions.

With focus on TX, we are paving way for enterprises to deploy & deliver the best Customer Experience (CX), Employee Experience (EX), and Business Experience (BX) – with overarching service offerings around Multi-Experience (MX), and User Experience (UX).

We are a CMMI Level 5 appraised organisation ensuring the highest standards of quality to deliver unparalleled service experience to all our customers worldwide.

About Synapxe

Synapxe is the national HealthTech agency inspiring tomorrow’s health. The nexus of HealthTech, we connect people and systems to power a healthier Singapore. Together with partners, we create intelligent technological solutions to improve the health of millions of people every day, everywhere. Reimagine the future of health together with us at www.synapxe.sg

About Sitecore

Sitecore is a global leader in digital experience software, trusted by visionary brands like L’Oréal, Microsoft, and United Airlines to power their content lifecycle from content strategy to digital experience delivery. Our composable platform gives marketers and technologists the power to build together at global scale – harnessing content, data, personalization, and AI – to manage digital assets, create engaging content, understand customer intent, and deliver standout experiences across all touchpoints. Discover more at sitecore.com.

Sitecore is a registered trademark of Sitecore Corporation A/S in the USA and other countries. All other brand names, product names or trademarks belong to their respective holders.