Press Release

Gurugram, India 25/02/2025 - Espire Infolabs and Services Managed from Development Centre today announced that it has been appraised at Level 5 of ISACA’s Capability Maturity Model Integration (CMMI®) V3.0 across six key domains - Services (SVC), People (PPL), Data, Virtual (VRT), Security (SEC), and Safety (SAF). The appraisal was performed by KKR Consulting.

CMMI is a proven, outcome-based performance model and the globally accepted standard for improving capability, optimizing business performance, and aligning operations to business goals.

An appraisal at Maturity Level 5 indicates that Espire Infolabs is performing at an "optimizing" level. At this level, the organization continually improves its processes based on a quantitative understanding of its business objectives and performance needs. It employs a data-driven approach to analyze process variations and enhance business outcomes, ensuring greater efficiency, innovation, and customer satisfaction.

This achievement is a testament to Espire Infolabs' unwavering commitment to process excellence, continuous innovation, and delivering superior digital transformation solutions. Expanding the assessment scope to all six key CMMI domains reinforces Espire’s strategic approach, providing a strong foundation for enhanced service delivery, operational efficiency, and data-driven decision-making.

With this milestone, Espire is well-positioned to drive its growth strategy, strengthening its process framework to enhance accountability, efficiency, and strategic alignment across all business functions.

"I am immensely proud of our team's dedication in reaching this milestone. This appraisal to CMMI ML 5 V3.0 is a testament to our relentless pursuit of excellence and innovation. Moving forward, we will build on this success by leveraging industry best practices and our agile, scalable solutions to elevate our service delivery and empower our clients' digital transformation journeys." - Gautam Bhasin, CEO, Espire Infolabs

"Organizations worldwide are harnessing CMMI to elevate their business performance to new heights, creating a sustainable competitive advantage in the process,” says Ron Lear, VP, Frameworks and Models at ISACA. “We commend Espire Infolabs and Services Managed from Development Centre on achieving this CMMI appraisal level and demonstrating their ability as a high-performing organization.”

For more information about CMMI performance solutions, visit www.isaca.org/enterprise/cmmi-performance-solutions.

About Espire

Headquartered in India, Espire Infolabs has a global footprint with offices in 11 countries, including major locations in the US, UK, Australia, and Singapore. We offer a wide range of IT services across multiple domains and verticals, with core competencies in Digital Engineering, Digital Experience Platform (DXP), Customer Communication Management (CCM), Digital Workplace (DWP), Enterprise Solutions (ES), BI/Analytics, Integration, Cloud (Infra & Apps/DevOps), Automation, and Security.

Our solutions are based on the belief that Digital Transformation is achieved with Total Experience (TX)—a harmonious blend of Customer Experience (CX), Employee Experience (EX), and Business Experience (BX) driven by Multi-Experience (MX) and User Experience (UX). Our cross-enterprise approach, backed by robust operations and systems, positions us to become a Total Experience Leader across industries such as Print/Customer Communication, Higher Education, Manufacturing, Logistics, Healthcare, Insurance, Banking & Financial Services, and Utilities.

For more details, contact us at: marketing@espire.com