ON-DEMAND Webinar

Broadcast Date : September 26, 2019 | Thursday | 2 PM ET

A Deloitte study states that 36% of customers are interested in buying personalized offerings, and another 48% are willing to wait longer to receive it. With customer retention emerging as a key challenge for insurers today, the need for personalized retention strategies is on an ever-increasing spree.

In this webinar with Pitney Bowes, we will learn:

• Why Personalization is the key driver for increased customer retention
• How to add Interactive Personalized videos for greater customer engagement
• To Enliven Email Communications and breathe life into your marketing campaigns
• Utilize chatbots as an integrated part of your communication strategy to maximize retention
  
  

Key Takeaways:

• Maximize ROI with effective onboarding strategies for customers
• Reduce Early Policy Cancellation & Achieve Higher Customer Retention with interactive personalized videos as an integrated part of your onboarding journey
• Amplify Customer Satisfaction by simplifying onboarding, renewal & claims processing
• Create Positive CX at every stage of the customer journey by exceeding expectations
• Boost Business Efficiency and Save Cost with frictionless self-service features